Using Builderscrack for Homeowners

How Builderscrack works for Homeowners

• Quick start guide
• Are there any fees for homeowners?

Posting your job

• How do I post a job?
• Tips for getting more interest from tradespeople
• How do you write a great job description?
• How do I add photos to my job?
• How do I repost my job?

Picking a tradesperson

• How do I pick a tradesperson?
• How many tradies can I connect with?
• What does 'currently verified' or 'not verified' mean?
• Does my tradie need a licence?
• How do I know if my tradesperson is licensed?
• Can I contact a tradesperson directly?

See all 11 articles

Managing your job

• How do I edit my job?
• What’s the difference between a job cost and a quote?
• Why do I need to award my job?
• How do I pay the tradesperson?
• How do I contact a tradie I have dropped?
• How do I cancel my job?

See all 7 articles

Posting a review

• What is a 'Job posted on Builderscrack' review?
• How do I review my tradesperson?
• How do tradesperson reviews work?
• Can I leave a bad review?

Managing your account

• Can I use single sign on to create my homeowner account?
• How do I update my details?
• Can I have multiple homeowner accounts?
• Can I change my account to a tradesperson account?

Help when things go wrong

• What if I'm having issues with the tradesperson before work has started?
• How do I report a tradesperson?
• What if I'm unhappy with the work?