Getting started
Your business details
- Can I have multiple trade accounts?
- Verifying your account
- How to update your Business details
- How to update the locations you are subscribed to
- How to update the trades you're subscribed to
- How to write a great 'About your Business' description
Chasing job leads
Managing your jobs
- Where has my Direct Enquiry gone?
- Why do you need job cost on a Direct Enquiry?
- How do I claim a job?
- Do I need a contract with the homeowner?
- How do I find the homeowner’s phone number?
- Can I ask for a deposit?
Reviews
Billing and payment
- Are there success fees for Direct Enquiry jobs?
- How do tiered success fees work?
- How does flexible invoicing work?
- Can I invoice the homeowner using Builderscrack?
- How do I find out my account balance or see the invoices I’ve paid?
- Why are you charging me GST on top of GST?
Profiles
- How can I share my Profile?
- What is a Profile?
- How do I edit my Profile?
- How do Homeowners find my Profile?
- How do I view my Profile as a homeowner?
- What is Showcase media and how do I upload images?