Getting started
Your business details
- Can I have multiple trade accounts?
- Verifying your account
- How to update your Business details
- How to update the locations you are subscribed to
- How to update the trades you're subscribed to
- How to write a great 'About your Business' description
Chasing job leads
Managing your jobs
- How do I claim a job?
- Do I need a contract with the homeowner?
- How do I find the homeowner’s phone number?
- Can I ask for a deposit?
- What to do when the price changes on a job
- How do I drop a job I’ve been awarded?
Reviews
Billing and payment
- How do tiered success fees work?
- How does flexible invoicing work?
- Can I invoice the homeowner using Builderscrack?
- How do I find out my account balance or see the invoices I’ve paid?
- Why are you charging me GST on top of GST?
- How do I pay my Builderscrack invoice?
Profiles
- What is a Profile?
- How do I edit my Profile?
- How do Homeowners find my Profile?
- How do I view my Profile as a homeowner?
- What is Showcase media and how do I upload images?
- What is a primary trade and how do I change it?
Managing your subscriptions
- Builderscrack Product Comparison: Profiles vs. Leads
- What is Leads Unlimited?
- How to manage your Leads Unlimited subscription
- I'm a Pro Legacy subscriber - if I cancel my subscription, what happens to my projects?
- How to manage your Premium Profile subscription
- What happens to my Projects if I downgrade to a Basic Profile?