Getting started
Your business details
- Verifying your account
- How to update your Business details
- How to update the locations you are subscribed to
- How to update the trades you're subscribed to
- How to write a great 'About your Business' description
- How do I upload a new profile photo?
Chasing job leads
- How do I send an introduction note to the homeowner?
- How do leads work?
- How many jobs can I chase?
- How do I turn on or off job leads?
- What are extended job leads?
- Why can’t I chase new jobs?
Managing your jobs
- How do I find the homeowner’s phone number?
- Can I send a quote through Builderscrack?
- How do I claim a job?
- Do I need a contract with the homeowner?
- Can I ask for a deposit?
- Where has my Direct Enquiry gone?
Reviews
Billing and payment
- How do tiered success fees work?
- How does flexible invoicing work?
- Can I invoice the homeowner using Builderscrack?
- How do I find out my account balance or see the invoices I’ve paid?
- Why are you charging me GST on top of GST?
- How do I pay my Builderscrack invoice?
Profiles
- What is a Profile?
- How do I edit my Profile?
- How can I share my Profile?
- How do Homeowners find my Profile?
- How do I view my Profile as a homeowner?
- What is Showcase media and how do I upload images?
Managing your subscriptions
BC Tips
- How do you win jobs when you’re new to Builderscrack?
- Tips for engaging with homeowners
- How can I get more leads?
- What is TradeRank?
- Posting a job from your trade account
- Add Builderscrack to your safe sender list
