Introducing: Profiles
We’re excited to announce the launch of Profiles by Builderscrack. It’s a powerful new way to market your business, get noticed and let the jobs come to you.
There’s heaps of new features that we’ll unpack for you below, but before we get into it, here’s a quick summary of the most important things.
What is Profiles?
- It’s a public and professional business listing — but it’s been built specifically for trade businesses
- It’s packed with the features you need to win over clients like: your business details, BC reviews, credentials like insurance and memberships, project galleries, listing in a directory + heaps more
- There’s two plans: a free Basic Profile, and a Premium Profile. As a member of the Builderscrack network, you've automatically received a free Basic Profile
- Think of it as a dedicated home for marketing your business online, where the best of social profiles, reputation sites and websites roll into one to create an easy place for you and your clients to connect.
How is it different from Leads?
- You know us as a ‘no work, no fee’ leads marketplace — chase jobs, win work, get reviewed — this remains the same for Leads
- But, we’ve heard a lot of you are looking for something more sophisticated, so we’ve taken that on board and have responded with Profiles
- To compare the two products: Leads are a powerful way to fill your work pipeline, and Profiles are a powerful way to publicise that work to win future clients
- We designed Profiles so that they can be used independently from Leads, which is part of our work to understand and cater to different trade business needs in NZ
- When combined, you can amplify your business by utilising two methods of getting work:
- Quality / one-to-one (Leads), and
- Quantity / one-to-many (Profiles).
What does that mean for your existing Builderscrack account?
- You have automatically received a free Basic Profile (we’ll go through what that means in the next section).
- You will see the new look and feel when editing under My Home -> Account -> Profile
- Your Profile has been populated with the information you've already made public, like your business description, trades and locations.
- Your Profile is listed in our public Directory where homeowners can find by trade and location. This means your Profile can now be viewed by clients outside of Builderscrack.
- If you’re currently on Pro for Leads, you have been upgraded to a Pro Legacy plan — read the Pro Announcement.
What's new?
Here’s a rundown of all the new features you can expect to see in Profiles. You can click on any of the features for a detailed description or helpful tip.
Feature | Description | Basic | Premium |
Business Summary |
|||
Trading name |
The name of your business |
✓ |
✓ |
A circular crop photo of yourself, or your business logo |
✓ |
✓ |
|
A green tick displays when your business meets BC verification criteria. |
✓ |
✓ |
|
Enables clients to quickly understand the core service you provide. |
✓ |
✓ |
|
Helps clients quickly understand where you’re based. |
✓ |
✓ |
|
Gives clients an indication of your overall reviews |
✓ |
✓ |
|
Displays the amount of reviews from BC jobs |
✓ |
✓ |
|
Total jobs completed |
Displays the amount of jobs you’ve completed through BC |
✓ |
✓ |
Business Details |
|||
Select 10 photos that showcase who you are and the work that you do.This is an opportunity to standout from the crowd and make a great first impression |
X |
✓ |
|
Tell homeowners about your business, your experience and why you're the perfect person for the job |
✓ |
✓ |
|
Select all trades that you are qualified to service |
✓ |
✓ |
|
Select all regions that you want to service |
✓ |
✓ |
|
Contact name |
Build rapport with clients by displaying your first name |
X |
✓ |
Address |
If applicable, you can state your business address |
X |
✓ |
Phone number |
Share your phone number to get inbound enquiries |
X |
✓ |
Website URL |
Display your website address to get more traffic |
X |
✓ |
Social links |
Integrate your social profiles from Twitter, Facebook, Instagram and Youtube |
X |
✓ |
Credentials |
|||
Display supported accreditations: EW, LBP, NZRAB, PGDB, Asbestos, and CPEng |
✓ |
✓ |
|
Give homeowners confidence by uploading your insurance details |
✓ |
✓ |
|
Demonstrate your competitive edge by including your current industry associations and memberships |
✓ |
✓ |
|
Total projects |
Present the best examples of your work and describe what the project involved |
1 project |
50 projects |
Photos per project |
Hook customers in on your workmanship with photos of your work |
5 photos |
20 photos |
Reviews |
|||
Leverage your Builderscrack review history — now viewable to clients outside of Builderscrack. |
3 (most recent) |
Unlimited |
|
Business name on Public Jobs |
Public Job Cards are displayed on our Directory pages as a way to highlight recently completed work. Now, when you secure a review for a job on Builderscrack, you’ll get credit for the work with your business trading name plus a link to your Profile |
✓ |
✓ |
Featured |
|||
Blog content |
Keen for some free PR? Builderscrack regularly interviews trades and homeowners about their BC Projects — when your project gets covered, a section will appear on your Profile called Featured. |
✓ |
✓ |
Directory Listing |
|||
Business listing |
Being listed on the Builderscrack Directory is the gateway to organic search traffic. Homeowners come from Google Search results looking for a particular trade in their location – and discover your profile! |
✓ |
✓ |
SEO (rank in Google for your business name) |
Businesses listed on Builderscrack often show in the top 3 results in Google for their business name |
✓ |
✓ |
Preferred position in BC Directory |
A Premium Profile ranks higher in the Directory listing than a free Basic Profile. A complete and professional Profile will improve ranking performance |
X |
✓ |
The big differences between Basic and Premium
When you upgrade to Premium you’ll enjoy all of the Basic Profile features plus the supercharged features below:
- Showcase carousel (10 images at the top of your Profile)
- Contact details (Contact name, address, phone number, website, URL, social links)
- Amount of projects (50 projects, with 20 images per project)
- Review history (Show unlimited reviews)
- Directory listing (Preferred position in BC Directory)
- Direct enquiry (NEW) (Homeowners can contact you directly from your profile)
Premium Profiles are currently available as a quarterly subscription. Find out how to manage your Profile subscription.
Quick recap
What is Profiles?
- It’s a professional business listing that’s been built specifically for trade businesses
- There’s two plans: a free Basic Profile, and a paid Premium Profile
- You've automatically received a free Basic Profile (edit and view your Profile).
How is Profiles different from Leads?
- Profiles and Leads are two different products, used for different purposes
- Leads are a powerful way to fill your work pipeline, and Profiles are a powerful way to publicise that work to win future clients
- Leads haven’t changed — and Profiles can be used independently from Leads.
What does that mean for your existing Builderscrack account?
- You will see the new look and feel when editing under My Home -> Account -> Profile
- Your business information has automatically been transferred to the new Basic Profile layout
- Your Profile is listed in our public Directory
- If you’re currently on Pro for Leads, you have been upgraded to a Pro Legacy plan — read the Pro Announcement.
Editing your Profile
Looking for somewhere to start? We've got you covered.
Here's five how-to articles featuring step-by-step instructions and videos to get your Profile looking great:
Your feedback is vital — tell us what you think
It's our job to understand your business needs, and it's also our job to keep evolving our products; not only to meet you where you're at now, but to also anticipate what you'll need next from your business and ours.
Throughout our process of going through feedback and listening to your business stories, it was clear that Profiles was the next step.
Now it's over to you.
After you've explored your new Profile, checked out the features and maybe shared it around, tell us what you think.
Do you have any ideas or recommendations for new features? Is there something not quite working as it should be?
If you have any questions about how Profiles work, you may find the answer already covered in our FAQ.
If you want to get in touch with us, the humans behind Builderscrack, our ears are open and you can Contact us anytime.