You can change your profile photo from two locations; your Business details page or your Profile editing page.
1. From your Profile Editing page
2. From your Business details page
1. From your Profile Editing page
- From your homepage, select 'Profile' under the Account heading
- Click on your existing profile image
- Select your new profile picture from the file picker (ensure your picture is a minimum of 500x500 pixels)
If your image is too small, you’ll receive an error and will be prompted to upload a larger file.
You can view a larger video by clicking on the video title, full screen icon or vimeo logo.
2. From your Business details page
- From your homepage, select ‘Business details’ under the Account heading
- Click ‘Update profile photo’, select your file and upload (ensure your picture is a minimum of 500x500 pixels)
- You will see a thumbnail preview of your uploaded image, if you wish to change it, simply re-upload
- Click ‘submit' at the bottom of the page.
Approval of your profile photo
When you upload a profile photo, it will be queued for our Customer Support team to approve. Once approved it will be visible to homeowners.
Top tips for picking a profile photo
Adding a professional but friendly photo will build trust with customers who are inviting you into their homes. Our blog has a great article full of handy tips for taking the best pic.
