Are you eligible for success fees on secured jobs?
We are in the process of migrating all our trade users to connection plans. If you're unsure if you are on a success fee or connection plan, read this article.
If your job is eligible for a success fee
- Our standard payment terms for success fees are 14 days
- To access flexible invoicing and delay your payment due date:
- You'll need to submit a Proposed start date for the job, the aim is that your payment will better align with when you're actually doing the work.
How to access flexible invoicing:
- Enter your proposed start date on the job. You can do this when submitting your quote, or when claiming the job award.
- We'll generate your success fee invoice and automatically charge it on the work start date - up to 60 days after you secured the work.
- If your proposed start date changes, or is further than 60 days away, you can still contact our support team and we can manually extend the pending invoice on a case-by-case basis.